TERMS & CONDITION

Trip Requirements
 

Prior to departure date, please prepare the followings:​

• By Car

  • COVID Vaccine card min. 1st shot​

  • Antigen test negative result 1x24

• By Plane

  • COVID Vaccine Card 1st shot + PCR test 2x24, or

  • COVID Vaccine Card full shot + Antigen test 1x24

 

Payment

​

• 50% Down Payment (DP) is made at the time of booking (Non-refundable)

• Full payment is made no later than D-7 calenday days of departure

• If the participant makes an order after the D-7 departure, then the participant is required to make a full payment

General Terms & Condition
​

• Participants must meet the trip requirements above

• Participants must comply with health protocols that are set by the government

• Itinerary and price are subject to change due to weather and field conditions

• KLANA is not responsible for changes in climatic conditions, weather and natural conditions during the trip

• Participants are expected to be on time in the designated Meeting Point

• KLANA is not responsible for the loss of participant's belongings during the trip

• Prices are subject to change at any time, price changes will be notified to all participants

​

Refund & Reschedule Policy

​

• Down Payment (DP) is not refundable

• Refund due date for the participants who have already made Full Payment is 7 calendar days before the scheduled trip:

  • 50% refund before due date​

  • No refund after due date

• Trip changes of government travel regulations due to COVID19 can only be rescheduled to following available dates

• KLANA is entitled to cancel the trip before departure date due to force majeure, all cost will be refunded 100%

• KLANA is entitled to reschedule the trip before departure date if it doesn't meet participants quota