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TERMS & CONDITION

CHILLIN' BY THE LAKE

Trip Requirements
 

Prior to departure date, please prepare the followings:

  • By Car

    • COVID Vaccine card min. 1st shot​

    • Antigen test negative result 1x24

  • By Plane

    • COVID Vaccine Card 1st shot + PCR test 2x24, or

    • COVID Vaccine Card full shot + Antigen test 1x24

 

Payment

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  • Booking is done by paying an advance (DP) 50% of the total trip cost (non-refundable)

  • Payment must be made no later than 7 calendar days before the scheduled trip

  • If the participant makes an order after the payment limit, then the participant is required to make a full payment

  • If the participant makes a booking for a trip package along with plane or train tickets. Participants are required to pay for the cost of air tickets, trains and accommodation.


General Terms & Condition
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  • Itinerary is flexible, based on your preference. Additional cost outside packaged trip is fully paid by participants

  • KLANA is not responsible for the change of weather such as cloudy and rainy during the trip

  • Trip details are subject to change based on situation and condition

  • Participants are expected to be on time in Meeting Point that has been set

  • KLANA is not responsible for the loss of any personal belongings during the trip

  • Price is due to change and will be informed to participants as soon as possible

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Refund & Reschedule Policy

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  • Down Payment (DP) is not refundable

  • This trip is non-refundable

  • This trip can be rescheduled 7 working days before departure date

  • Trip changes of government travel regulations due to COVID19 can only be rescheduled to following available dates

  • KLANA is entitled to cancel the trip before departure date due to force majeure, all cost will be refunded 100%

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